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Datalogixx Memory Backup Genius

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Download photos from google photos to Datalogixx on PC and phone

Here's how to download Photos from Google Photos to ClickFree using Google Account on a PC: STEP 1: On your PC, open "Google Photos". > Log in to the Google account where you previously saved the photos. ( If the account was already signed in, then proceed to the next step. ) STEP 2: On Google Photos, select the images you would like to save/download by pressing on one image, holding down "Shift" and then clicking on the last image. Or, checkmark the ones you want to save individually....

How to Remove and Reinsert the SD card for Datalogixx

Here's how you can Remove and Reinsert the SD card on the Datalogixx > On the USB Tip, there's an SD Card inserted. ​​​​​​Attached is a video for removing the SD card and inserting back into the shell.

How to ensure icloud photos are saved to your datalogixx

Ever wondering why you aren't able to see most of your media files and shows only some of your photos and videos and is only a choice to be made to be backed up using the Datalogixx backup genius device? No other reason, your photos and videos could be stored in iCloud. But don't you worry, it's an easy-peasy way to fix this issue! All you need to do is to temporarily download them to your iPhone/iPad's internal storage first. Here's a step-by-step process that will guide you on how to succe...

Samsung and Datalogixx instructions

1. Power the phone off (with the clickfree plugged in) and then turn the phone back on 2. After the device reboot is complete, allow the device to "rest" for approximately 1 minute. This allows the host (phone or tablet) to load all the supporting services. 3. Reinsert Clickfree device into USB port 4. WAIT FOR the device to be recognized by Host OS and to launch the appropriate App. Accept all permissions. 5. Once the App has launched, continue waiting for an additional 5-15sec until ther...

Iphone USB accessories may need to be enabled for Datalogixx to work

You can find out if your USB accessories are enabled on your iPhone by going into settings, opening Face ID & Passcode and signing in using your passcode. If your accessories are not enabled on your phone (many options are grayed out and cannot be changed), then you will need to enable this by setting a passcode. Once there is a passcode, it should let you change your accessories. The video shows how the iPhone setting changed based on when there is a passcode and when there isn't. _________...

How to screen record for IOS

Record the screen on your iPhone, iPad, or iPod touch - Apple Support (https://support.apple.com/en-us/HT207935) If screen record is not an option in the control center, - Go to Settings > Control Center, then tap the Add button next to Screen Recording. - Open Control Center on your iPhone (https://support.apple.com/kb/HT202769), or on your iPad (https://support.apple.com/kb/HT210974). - Tap the gray Record button , then wait for the three-second countdown. - Exit Control Center...

How to screen record using samsung

https://www.samsung.com/au/support/mobile-devices/using-screen-recorder/ 1. Pull down the notification panel 2. Tap Screen Recorded 3. Choose eth desired sound setting 4. Tap Start recording Can tap the pause or stop icon at top right of screen when needing to pause or finish the screen record. 5. View recoded video by going to gallery > Albums > Screen recordings https://www.youtube.com/watch?v=DZKm_nqO7x4 1. Same as above but.... 2. If you do not see screen recorder as an optio...

How to screen record on LG, Motorola, pixel

https://support.google.com/android/answer/9075928?hl=en

Troubleshooting for Datalogixx & Androids

1. Power the phone off (with the clickfree plugged in) and then turn the phone back on 2. After the device reboot is complete, allow the device to "rest" for approximately 1 minute. This allows the host (phone or tablet) to load all the supporting services. 3. Reinsert Datalogixx device into USB port 4. WAIT FOR the device to be recognized by Host OS and to launch the appropriate App 5. Once the App has launched, continue waiting for an additional 5-15sec until there is a green bar that fla...

The types of connections for Datalogixx

Connections: - Lighting (on the left) - usually for IOS devices - USB- C (on the right) - usually for Samsungs/ Androids (and newer IOS) - USB- C (on the top) - usually for Samsungs/ Androids (and newer IOS) - USB (on the bottom) - usually for PCs and MACs - Micro USB (on the left) - usually for Samsungs/ Androids - USB- C (on the right) - usually for Samsungs/ Androids (and newer IOS) - USB (on the left) - usually for PCs and MACs - Lig...

Can I transfer my photos from my PC into my iPhone using the Datalogixx?

The answer is YES. You can transfer photos from your computer onto your iPhone by using the Datalogixx. Here's a step-by-step process on how you can transfer them. * Computer to Datalogixx: 1. Plug in your Datalogixx device to your Computer's USB Port. 2. Open File Explorer. (press and hold Windows Key + E key together). Or file explorer will open for you if given a few seconds. 3. On the Left Pane click THIS PC. USB Drive: Device F/ D/ G (multiple names for the drives): this wi...

Can I choose specific photos and videos to be backed up?

To choose specific photos and videos, first, plug in the datalogixx. It should open the Mo disk app for you, and you accept all permissions. You choose the first option on the app which is called backup photos and videos. Then you choose add wonderful moments. From there, you should be able to select the ones you want to be backed up. Once you have them selected, you hit the blue backup button on the bottom of the screen. Mine then asks me to name a new album for them. Once you named the album...

Datalogixx Chromebook Guide

To back up the files from ChromeBook, the device should have the google play store to download the Mo Disk App. 1. Install the Mo Disk App 2. Then Backup the Files by tapping the Green Circle to Backup Everything To transfer files from Datalogixx into the Chromebook 1. Plugin the Datalogixx to the Chromebook 2. Open Files App 3. When connected to your Chromebook, the Datalogixx device appears as a folder in the left navigation panel of the Files app. 4. Click to place check marks next...

Can I create folders in the MO disk app?

As of right now, you cannot create folders in the MO disk app. However, this is being submitted as a feature request to our development team.

How do I delete specific photos from my datalogixx for IOS?

To delete photos on your datalogixx, you will go into your MO disk app with your datalogixx plugged into your phone. Once the app is opened, you can click on "VIEW BACKUP STORAGE" from the main screen of the app (and you'll most likely want the backup folder after selecting the "VIEW BACKUP STORAGE"). Click on whatever folder you will be deleting images from. Once you are able to see the images you want to delete, you can hold down one image for a few seconds and select multiple photos. Then y...

Will this work with my Amazon fire HD 8? (8th generation)

Q - Will this work with my Amazon fire HD 8? (8th generation) A - Hi! Yes this Datalogixx Triple Play device has the ability to work with your Amazon Fire HD 8. All you would need to do is make sure that you are using the right plug in spot on the Datalogixx device and have the correct app downloaded. For further assistance please go to www.easycustomersupport.com

Is an app needed for a MAC?

Q - Description of the product says you can use it on an apple computer, well you can't get an app on the app store in the United States so now what do I do A - Hi! Thanks for the question. When you plug the device into the USB-A or USB- C ports on your apple computer, it is not necessary to have an app to use it. You would treat it like a normal external memory device and download it straight onto it.

Does this save voice mail, videos, contacts and texts?

Q - Does this save voice mail, videos, contacts and texts? A - This device doesn't have the ability to save voicemails or text messages but has the ability to save videos, photos, and contacts.

Datalogixx Backup Genius Device Memory not recognized

Take a deep breath, you can fix this problem, but you may want to have our Technical Support Team on the phone to assist. Diagnosing the Problem: " When attempting to back up pictures, videos, or contacts, you get a Backup Failed error message using either the Green Circle or tap a selective Backup Function. Tap the 3 lines (hamburger menu) on the left top of the screen and tap Format If there is no drive listed on the screen and the Format button is greyed out, then it is probable that yo...

How to screen record IOS

Sometimes, a Technical Support rep will ask for a screen capture/recording as part of the troubleshooting process. Steps to add Screen Record to your iPhone: with iPhones & iPads: IOS. Tap Settings Tap Control Center Scroll down to Included Controls. If Screen Recording is listed under Included Controls, then you are all set. You can exit the Control Panel. If Screen Record is not listed under Included Controls, then perform the following step(s) Scroll down to More Controls Locat...

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