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IOS (iphone, ipad) information

How to use Triple Play with Apple iPhones and Tablets - with Quick Setup Guide Link

Here is a helpful tutorial and Quick Setup Guide of how to use your Datalogixx Memory with Apple iPhone and iPads. You can view/download the Quickstart Guide here by clicking on this link. (https://drive.google.com/file/d/1Ws1FDtiWdq3JuUXoutOkcHE0T76SVcm1/view?usp=sharing) Or, you can view our helpful video guide detailing how you can use your Triple Play!

Iphone USB accessories may need to be enabled for Datalogixx to work

You can find out if your USB accessories are enabled on your iPhone by going into settings, opening Face ID & Passcode and signing in using your passcode. If your accessories are not enabled on your phone (many options are grayed out and cannot be changed), then you will need to enable this by setting a passcode. Once there is a passcode, it should let you change your accessories. The video shows how the iPhone setting changed based on when there is a passcode and when there isn't. _________...

Ipad Air 2 & datalogixx

It is possible that the port on the iPad Air 2 may be too large for the Datalogixx. It may help to hold the Datalogixx in the iPad Air 2 and sort of push it to the left and there it should be recognized by the app and ask permission. If backing up, make sure that you are in a comfortable position to hold it in place or have something you can use to support it while it is in the port. Besides this, the device will work on the iPad.

Datalogixx says OUT OF DISK SPACE / I don’t have enough space on my iPhone/iPad

Have you received an error message saying there is not enough space on your iPhone or iPad to backup your files? ERROR: out of disk space/ "not enough space" First of all, we apologize for the inconvenience. Your photos could be stored in iCloud. If so, the Datalogixx needs to temporarily download them to your internal storage first. If you receive this message, you might not have enough room on your iPhone to fit all your pictures or videos. Once the photos or videos are backed up, the tempora...

Shared Album for IOS

Shared albums for IOS can be backed up into the clickfree as they should be found in icloud storage. So, for shared albums to be backed up, you will have to follow this website to make sure that icloud photos are stored. How to ensure icloud photos are saved to your datalogixx (easycustomersupport.com) (https://www.easycustomersupport.com/654281-How-to-ensure-icloud-photos-are-saved-to-your-datalogixx)

How to hide and unhide apps on an iphone

How to hide: Hide Apps on Your iPhone So Only You Can Find Them (iphonelife.com) (https://www.iphonelife.com/content/how-to-hide-apps-iphone-how-to-find-them-later) How to unhide: How to Unhide Apps on an iPhone (lifewire.com) (https://www.lifewire.com/unhide-apps-on-iphone-5188173)

How to find version (phone OS) for IOS

Find the software version on your iPhone, iPad, or iPod - Apple Support (https://support.apple.com/en-us/HT201685)