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Clickfree - Android

Troubleshooting Steps using Clickfree with Android

Here are some effective steps you can try in order to get the product working. Please kindly follow the steps : ► Please do not plug the USB device yet. ► Remove the protective case or cover it temporarily when doing a backup if you have one because it may hinder the connection between Clickfree and your phone. ► Wipe the tip of the Clickfree to remove dirt or dust. ► Please uninstall correctly the CLICKFREE application to delete all its recent data and reinstall the updated CLICKFREE app...

How to screen record - Android

https://www.samsung.com/au/support/mobile-devices/using-screen-recorder/ 1. Pull down the notification panel 2. Tap Screen Recorded 3. Choose the desired sound setting 4. Tap Start recording Can tap the pause or stop icon at top right of screen when needing to pause or finish the screen record. 5. View recoded video by going to Gallery> Albums > Screen recordings https://www.youtube.com/watch?v=DZKm_nqO7x4 1. Same as above but.... 2. If you do not see screen recorder as an option...

How to convert VCard/VCF to Normal Contacts

Here's the step-by-step guide on how to convert VCard/VCF to normal contacts. On your Android phone or tablet, open the Contacts app. At the bottom, tap Fix & manage Import from file. If you have multiple accounts on your device, pick the account where you want to save the contacts. Find and select the VCard/VCF file to import. Or here's a tutorial link for you to check: https://m.youtube.com/watch?v=eBl2Gax4kSo

OTG- Verify if the phone supports OTG Memory

Android devices can only connect to devices like Clickfree if they are equipped with a feature called “OTG" (On-The-Go). This is a characteristic of Android and unfortunately, one we can’t do anything to change! The majority of Android devices today support OTG, but some do not. Many pay-as-you-go phones and some Chinese brands of Android phones do not support OTG. Sometimes company-issued phones that you get from work will not support OTG. As a general rule, Samsung phones from ...

Troubleshooting for Clickfree and Androids (Samsung)

1. Power the phone off (with the Clickfree plugged in) and then turn the phone back on 2. After the phone reboot is complete, allow the phone to "rest" for approximately 1 minute. This allows the host (phone or tablet) to load all the supporting services. 3. Reinsert Clickfree device into USB port 4. WAIT for the device to be recognized by the Host OS and to launch the appropriate App. Accept all permissions. 5. Once the App has launched, continue waiting for an additional 5-15sec until th...

OTG on your phone

Most phones come with a dedicated OTG setting. As such, you can enable or disable the OTG function on the device. For some devices, you get a pop-up showing “Enable OTG” after plugging in another device via USB. Otherwise, you need to activate the USB OTG from your phone’s settings. You can do this while the external device is connected or not. So, when linking your external USB appliances, confirm that your phone’s OTG function is ON. Or, when you receive the “Enable OTG” prompt, click YES o...

How to find the Version of your Android phone

You can find the version of you Android using the following steps: - Open phone menu -- tap on System Settings - Scroll down towards bottom - Select About Phone from the menu - Select Software Info ------------------------- You can find out what Model your Android is by doing: - Go to Settings - scroll down and click on About Phone ------------------------- If you want to know what Android software version your phone is running: - Settings ...

VCF/VCard File Format Guide / VIEW VCARD CONTACTS USING WINDOWS PC

When you can't view backed-up contacts and only seeing a VCF file/format with a white screen: (this why we may request a screenshot when you are trying to view those contacts but cannot OPEN the file, or ask cx what is displaying when trying to open the file.) As per investigating, some Samsung/Android Phones' Contacts are being set/saved directly into VCard/V-File Format and this can be found in your Phone Contact Setting. A VCF file usually contains information such as the contact’s name a...