The Clickfree app allows you to format your device, permanently deleting all data stored on it. Before proceeding, please review the following:
Important Notice:
Formatting your Clickfree device will permanently delete all stored data. If you wish to preserve any photos or files, it is strongly recommended that you transfer them to a PC, computer, or an external USB/flash drive before proceeding.
1. Launch the Clickfree App
- Open the Clickfree app on your device.
2. Access the Format Option
- Tap the three horizontal lines (hamburger menu) located in the upper-left corner of the screen.
3. Select “Format”
- From the menu, choose the Format option.
- Tap the small grey circle next to the option to turn it Blue, indicating your selection.
4. Confirm the Formatting Action
- Tap Format.
- You will be prompted to confirm that you wish to format the device. Select YES to proceed.
5. Formatting progress
- A progress prompt will display "USB Formatting."
6. Completion Notification
- Once the formatting process is complete, a notification will appear stating: "All files have been removed from your Clickfree."
6. Verify the Format
- To confirm that the format was successful, return to the Clickfree home screen and select View Backup Storage. The absence of files will confirm that the device has been formatted.
Should you have any questions or require further clarification, please do not hesitate to email us at wecare@datalogixxmemory.com or you may call us at (877) 679-9948.