1. Go to your phone's settings and scroll down. Look for ADDITIONAL SETTINGS.
2. Scroll down and look for OTG Connection. This is usually found at the bottom. Please toggle it ON to activate it. Enabling the OTG Connection will help your phone recognize your Clickfree device.
3. Once done, go back to the main page of your phone's settings. This time, scroll down and look for APP MANAGEMENT then tap that option.
4. Find the CLICKFREE APP and click it.
5. In there, tap the PERMISSIONS option.
6. From there, make sure all permissions are ALLOWED.
7. Afterwards, you can close your phone's settings and go back to the main screen of your phone to proceed with the next steps.