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Apple Devices - Permissions for Clickfree and MO Disk

The ClickFree and Mo Disk Apps asks for permissions as they are needed. If you experience a time when the App does not operate as expected on your iPhone or iPad, an important check is to make certain that you have given the device the appropriate Permissions. This can also be used if you want to disable access contacts/photos for your Clickfree to backup. You also can chose specific albums to always download as well. To verify the permissions: - Tap Settings - Scroll down to the ...

Bigo live videos

Here are some reasons why the screen record video clip isn't playable. 1.) It might be possible that the media player on your Android phone does not support the video codec you are trying to play. Install a compatible application video player that can view different format/codec of video files, Applications recommended, VLC player, BS Player, or MX Player from the App Store. Once downloaded, plug the Clickfree on your Phone and go to option VIEW Clickfree. Locate the BIGO live video clips, an...

How to ensure icloud photos are saved to your datalogixx

Ever wondering why you aren't able to see most of your media files and shows only some of your photos and videos and is only a choice to be made to be backed up using the Datalogixx backup genius device? No other reason, your photos and videos could be stored in iCloud. But don't you worry, it's an easy-peasy way to fix this issue! All you need to do is to temporarily download them to your iPhone/iPad's internal storage first. Here's a step-by-step process that will guide you on how to succe...

Will this work with my Amazon fire HD 8? (8th generation)

Q - Will this work with my Amazon fire HD 8? (8th generation) A - Hi! Yes this Datalogixx Triple Play device has the ability to work with your Amazon Fire HD 8. All you would need to do is make sure that you are using the right plug in spot on the Datalogixx device and have the correct app downloaded. For further assistance please go to www.easycustomersupport.com

Datalogixx: How to restore it to its original size and functionality/ erase device

How to restore it to its original size and functionality/ how to reformat the device? How to Format the Datalogixx device. Before performing these steps, please note: once you Format the triple play/click-free device, the files that were backed up before will be permanently deleted. If there are photos saved on the backup device, we suggest transferring them first to your PC/Computer or saving them to your USB or flash drive before performing this method. For Androids: - Open the Clickfr...

Datalogixx Backup Genius Device Memory not recognized

Take a deep breath, you can fix this problem, but you may want to have our Technical Support Team on the phone to assist. Diagnosing the Problem: " When attempting to back up pictures, videos, or contacts, you get a Backup Failed error message using either the Green Circle or tap a selective Backup Function. Tap the 3 lines (hamburger menu) on the left top of the screen and tap Format If there is no drive listed on the screen and the Format button is greyed out, then it is probable that yo...

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