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Knowledgebase

HOW WILL I KNOW WHEN THE PURCHASE HAS BEEN COMPLETED?

After all payment information is submitted, you will be transferred to a purchase confirmation page that shows your order number. You will receive via e-mail all the order details and confirmation.

HOW CAN I TRACK MY ORDER STATUS?

Once your order will be shipped you will received an email from our carrier Fedex with the Tracking Number. If you did not receive the Tracking Number, check your “Spam” folder or maybe you have typed an incorrect email address. If you need any help, please contact care@abaeternowatches.com -->

When will I receive an invoice?

The invoice will be send to you via email once your order has been submitted. If you’d like to look up your old orders and invoices log into your account on our website.

Can I track my order?

Yes. In order to track your order log into your account and look up the shipping details.

What payment methods do you offer

All the payments are quick, secure and convenient to ensure the best possible service. You can choose between the following payment methods : Credit card using Authorize.net payment gateway. Use your Visa or MasterCard to pay safely online. After placing your order you will be automatically redirected to our partner’s website where you will be able to enter your credit card details. The card will be charged in the moment of payment. PayPal using your MasterCard, Maestro, Visa, Visa Electron or...