Questions about Archos tablets are supported by Archos Directly. You can reach Archos directly by dialing 1-877-300-8879. Archos support representatives are available week days from 9am to 7pm Central Time. on Saturday, Archos support operates from 10am to 6pm Central time.
Archos tech support team can be contacted by email clicking here: http://www.archos.com/us/support/support_tech/contact_support.html