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Welcome to the Easy Customer Service Knowledgebase

We make Customer Support easy!

This website provides in-depth product documentation, product tutorials, videos, and Live Chats about many popular products purchased on TV, Sirius XM, and our family of websites!

If you want to discuss problems or ask questions about our products, please use the Live Chat feature during normal business hours.  


Our hours are: 

Monday - Friday: 7:30AM - 8:00PM (CST)

Saturday - Sunday 8:00AM - 5:00PM (CST) 

Thank you for your patronage,

The Easy Customer Service Team

How to take a screenshot on Windows?

During troubleshooting with Customer Support team, they may ask you to upload a screenshot of how a specific application or website looks on your device to help diagnose the issue. Since Windows Vista, Windows includes a built-in app to take screenshots called the Snipping Tool. To open and use the Snipping Tool, select the Start button, type Snipping tool , and then select it in the search results. To choose the type of snip you want, select Mode (or, in older versions of Windows, the arr...