memori Troubleshooting steps for IOS

memori. Troubleshooting steps for iOS


We may need a bit more information which will better help us to get your memori working as expected.

We recommend you follow the basic troubleshooting steps below. 



  • Enable USB Accessories: For most iOS devices, USB peripherals may not function correctly unless the USB Accessories setting is enabled. Here’s how you can do it:

    • Go to your iPhone Settings > Face/Touch ID & Passcode > USB Accessories or Accessories > turn the toggle on (green).


  •  For New models of iPhone and iPad, look for FACE ID and Passcode, Then ACCESSORIES 


 For older iPhone/iPad models , look for FACE ID and Passcode, Then ACCESSORIES 


Check app permissions for memori on iOS:

  • Tap on your phone Settings icon
  • Scroll down and tap on the memori Plus app. This will open the settings specific to the memori app.
  • Here, you can verify the permissions granted to the app. You should see a list of permissions such as ContactsPhotos, etc.
  • Tap on each permission to see more details. If the permission is enabled, the toggle switch next to it will be green.

Note: Remember, the Setting should look similar to the above image. You may need to adjust the permissions accordingly. 






Should you have any questions or require further clarification, please do not hesitate to email us at wecare@datalogixxmemory.com or you may call us at (877) 679-9948.