A. NORTH AMERICAN WARRANTY
The warranties and conditions below apply to products sold in North America only.
B.THE KAISER BAAS TWELVE (12) MONTH WARRANTY
In relation to your purchase of a Kaiser Baas Product ("Product"),
in addition to any warranties/guarantees t h a t cannot by law
be excluded, Kaiser Baas warrants to you that subject to the
conditions and exclusions below, Kaiser Baas will, at its option,
repair or replace any Product which is defective and is returned
to Kaiser Baas within twelve (12) months of the date of purchase.
C. DETAILSOFWARRANTOR
The details of theWarrantor are as follows:
Warrantor: Kaiser Baas Pty Ltd
Clearview Productions – Agent
Business Address: 7903 West 159th Street Suite A.,
Tinley Park, Illinois, 60477
Phone: 312-262-0026
Email: support@support.indemandsoftware.com
D. PROCEDURE FORWARRANTY CLAIMS
To make a warranty claim, you must:
(1) Contact Kaiser Baas customer support via the contact details
shown above. Customer Support may then determine your fault/
claim and issueyou with a Return Authorization Number.
(2) Deliver or send the defective Product to Kaiser Baas at its
address shown above, together with proof of purchase in the form
of a dated receipt or tax invoice. A Return Authorization number
and a description of the Product's defect/s. It is your responsibility
to ensure that in delivering the defective Product to Kaiser Baas,
the Product is suitably packaged so that it is adequately protected
against damage duringtransit.
(3) Prior to delivering the defective Product to Kaiser Baas,
you should (if applicable), remove all files or data stored on the
Product which you consider private or confidential.
(4) On receipt of the defective Product. Proof of purchase and
description of the Product's defect/s as required above. Kaiser
Baas will assess the claim and notify you of the claim's outcome.
(5) Any expense associated with making a claim under the Kaiser
Baas twelve (12) month warranty are to be borne by you.
E. EXCLUSIONS FROM TWELVE (12) MONTH
WARRANTY
The Kaiser Baas twelve (12) month warranty does not apply if the
Product:
Is modified or tampered with;
Is damaged by act of God, power surge, misuse, abuse,
negligence, accident, mishandling, wear and tear,
misapplication, or other causes unrelated to defective materials
or workmanship;
Is damaged b y programs, data, viruses or files, or during
shipment;
Is not used in accordance with the accompanying
documentation and instructions;
Is repaired, modified or altered by anyone other than Kaiser
Baas;
Is on-sold, assigned, transferred or leased to a third party.
F. EXCLUSIVE REMEDY
It is a conditionof theKaiser Baas twelve (12) month warranty that
In making your claim:
(1) Kaiser Baas is not liable to you for any loss of your data or
information stored on the Product resulting from the repair or
replacement of the Product; and
(2) The repair or replacement of the Product is your exclusive
remedy:
G. NO OTHER WARRANTIES
The twelve (12) month Kaiser Baas warranty referred to above
is the only express warranty given to you, and subject to any
applicable laws that cannot be excluded, is provided in lieu of
all other express or implied warranties and conditions (if any)
including any created by any other documents or packaging.
No information (oral or written) or statements made by Kaiser
Baas, its agents or suppliers, or its or their employees are to be
taken as amounting to a warranty or condition or expanding the
scope of the Kaiser Baas twelve (12) month warranty, and if any
such information or statements have been made they are hereby
withdrawn.
H. CONSUMER RIGHTS
You may have the benefits of other rights and remedies pursuant
to law in relation to your purchase of the Product in respect of
which liability may not be excluded or restricted. The conditions
of the Kaiser Baas twelve (12) month warranty referred to above
are subject to, and do not affect such other rights and remedies.
I.NOTICE
Our goods come with guarantees that cannot be excluded under
the United States Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation
for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not
amount to a major failure.