OTG on your phone

Most phones come with a dedicated OTG setting. As such, you can enable or disable the OTG function on the device. For some devices, you get a pop-up showing “Enable OTG” after plugging in another device via USB. Otherwise, you need to activate the USB OTG from your phone’s settings. You can do this while the external device is connected or not. So, when linking your external USB appliances, confirm that your phone’s OTG function is ON. Or, when you receive the “Enable OTG” prompt, click YES o...

How to find phone version for your Android.

You can find the version of you Android using the following steps: - Open phone menu -- tap on System Settings - Scroll down towards bottom - Select About Phone from the menu - Select Software Info - The OS version of your device is shown under Android Version

Troubleshooting for Clickfree and Androids (Samsung)

1. Power the phone off (with the Clickfree plugged in) and then turn the phone back on 2. After the phone reboot is complete, allow the phone to "rest" for approximately 1 minute. This allows the host (phone or tablet) to load all the supporting services. 3. Reinsert Clickfree device into USB port 4. WAIT FOR the device to be recognized by Host OS and to launch the appropriate App. Accept all permissions. 5. Once the App has launched, continue waiting for an additional 5-15sec until there ...

OTG Memory - Verify if the Phone supports OTG Memory

Android devices can only connect to devices like Clickfree if they are equipped with a feature called “OTG.” This is a characteristic of Android and unfortunately one we can’t do anything to change! The overwhelming majority of Android devices today support OTG. But some don’t. Many pay-as-you go phones and some Chinese brands of Android phone do not support OTG. Sometimes company-issued phones that you get from work will not support OTG. As a general rule, Samsung phones from the...

How to convert VCard/VCF to Normal contacts

Hi, this is Abby from Clearview Productions Technical Support. Here's the step-by-step guide on how to convert VCard/VCF to normal contacts. On your Android phone or tablet, open the Contacts app. At the bottom, tap Fix & manage Import from file. If you have multiple accounts on your device, pick the account where you want to save the contacts. Find and select the VCard/VCF file to import. Or here's a tutorial link for you to check: https://m.youtube.com/watch?v=eBl2Gax4kSo